At Stoltzfus Meats, we do things the traditional way. Unlike large e-commerce brands with massive warehouses, we keep every step local and personal—just as we have for over 70 years.

Your order is reviewed by a real team member, hand-picked, carefully packed for temperature control, and passed to UPS for delivery. Though we can’t control what happens in transit, we handle any shipping issues quickly and with care.

We continue to improve our fulfillment process, including upgrading our insulated liners and using additional ice packs during warm months to ensure your products arrive cold and fresh.

We ship out on Monday-Wednesday. Orders after 9am Wednesday-Sunday will be processed and shipped the next week.

Thanks to a recommendation from a valued customer - you can now choose Ground Shipping on all orders containing only shelf-stable products!

This makes it even more affordable to stock up on your favorite shelf-stable snacks!

Just keep in mind—if your cart has both shelf-stable and perishable items, they’ll ship together using our standard 2nd Day Ground shipping – we are not able to split shipments.

All shipments should have a transit time of 2 days or less. Sometimes packages are delivered with a transit time of more than 2 days. If your product arrives late and is spoiled or is damaged in transit please reach out to our customer service team at myorder@stoltzfusmeats.com and we will work with you to rectify your order.

It is normal for product to thaw out in transit. If your meats are 40 degrees or more in temperature upon receipt, please reach out to us for a refund or replacement. According to the USDA, meat that has thawed out can be safely refrozen. 

Our customers are the heart of what we do. Thank you for supporting our small, local business.