Orders $79+ come with free shipping. There is a flat shipping cost of 19.99 for all orders under $79. Gift boxes include free shipping. We ship out on Monday-Thursday. Orders after 2pm or Friday-Sunday will be processed the next shipping day.

We use a variety of shipping services with the goal of a transit time of 2 days or less. Sometimes packages are delivered with a transit time of more than 2 days. If your product arrives late and is spoiled or is damaged in transit please reach out to our customer service team at myorder@stoltzfusmeats.com and we will work with you to rectify your order.

It is normal for product to thaw out in transit. If your meats are 40 degrees or more in temperature upon receipt, please reach out to us for a refund or replacement. Meat can be safely refrozen. 

We use ice packs, liners, and dry ice (location and weather dependent) for perishable products. For orders of shelf-stable products only, we do not use ice packs. Please allow additional shipping time for shelf-stable only orders. During the summer months, Styrofoam is available at extra charge. On occasion we run out of stock or are short-staffed. In these rare instances, please be patient with us as we work to fill your order as quickly as possible. Thank you for your business and feel free to reach out with any questions or concerns at: myorder@stoltzfusmeats.com.